PROGRESSIVE TECH
Contact: Jacques Pugh FOR IMMEDIATE RELEASE
Tel. 206-525-8434
Email: jacques@progressivetech.com
Progressive Tech Announces New “Business to Business” Tech Support Plan.
Progressive Tech unveiled a new, comprehensive, tech-support plan geared specifically for small to medium-sized businesses. The plan addresses the growing reliance many smaller- sized companies have on increasingly sophisticated computer networks in managing their business operations.
The “Small Business Technical Support Services” plan allows companies to hire-out Information Technology (IT) support services to Progressive Tech, at a mere fraction of what will cost them to hire a tech-support operations staff.
“Every company that has, let’s say, between 10 to 30 computer users, needs a dedicated technician to service their IT needs to ensure their business runs smoothly without glitches,” said Chris Sharpe, Progressive Tech’s manager.
“Hiring one tech these days will cost the average company somewhere between 50 and 70-thousand dollars a year in salary and benefits. And, that’s probably a conservative estimate,” Sharpe continued.
“We, at Progressive Tech, can provide the same level of tech-support service, at least, for a percentage that equates to 10 to15 times less than that kind of salary commitment,” he added. “And, it’s money well spent because we are reliable, dedicated, efficient and highly personalized in our service. When our business clients pick up the phone to call us, they realize they’ll talk to someone they’ll know, and who’ll know them and who is very familiar with their needs, Sharpe explained further.”
Progressive Tech is receiving high praise from the businesses it presently serves in its Technical Support Services Plan.
“Progressive Tech is very responsive to my clinic’s computer and network needs,” said Dr. Mona Fahoum of University Health Clinic. “Simply put, they provide great customer service and IT support. They’re there whenever I need them, and I know I can always rely on them,“ she continued.
Tina Peterson, vice president of the Hendrikus Group, said, “Not only is Progressive Tech extremely efficient and very ‘user-friendly,’ they always consider the most cost-effective way to handle problems or upgrades. I highly recommend them.”
Sharpe believes Progressive Tech’s core values and ideals helps the firm relate to other small businesses in a manner other companies might not.
“We have ideals that are at the very core of our company that center on actually becoming partners, of sorts, with the businesses we work with,” Sharpe said.
“Let me explain that,” he continued.
“It’s very important to us that we become an active participant in growing the small business community here in Seattle. So, we’re not just in business to collect a check. We actually want the other companies to know that we are invested in them and what they’re doing. That way they’re comfortable in the knowledge that everything we do for them is definitely for their benefit, and their operations, not ours.”
Progressive Tech’s “Business to Business” plan is not just exclusively designed for existing small to medium-sized businesses. Start up companies can enter an agreement with Progressive Tech to custom-tailor a computer network structured specifically for their business characteristics.
Progressive Tech’s highly trained staff is very proficient, and always reviews its methods for greater efficiency in building and maintaining business computer networks for its business-to-business support service plan.
Sharpe said a key to providing a client with a computer network specifically designed for them is listening, with a keen ear, to what they’re seeking to accomplish, technologically.
“I sit down with the client and go over very fine points of what they’re looking for – what they’re expecting a network to do for them; what kind of performance they’re looking for, as in ease of information accessibility, and usefulness. In some cases, I may be able to steer them away from something that doesn’t fit their needs, or might not be in line with their technological goals. That way, they’ll save money and time, said Sharpe.”
Once Progressive Tech builds a business computer network, Progressive Tech will continue to serve and support its clients’ IT needs at an economical rate under the Business-to- Business support plan.
Progressive Tech is Seattle’s fastest growing computer-repair and IT solutions and support company. And, Progressive Tech is a proud partner in the Interra Project, which aims to build a strong, solid, core of community-focused and eco-responsible businesses in Seattle and across the nation.
Progressive Tech – Seattle’s Most Trusted Computer Repair and IT Solutions and Support Company. Upgrade Your Tech Support with Progressive Tech!
If you’d like more information about this topic, or to schedule an interview with Martin Roth, Progressive Tech’s Senior Partner, please contact Jacques at 206-525-8324, or email at jacques@progressivetech.com
